Shipping Policy – Peakprousa

Welcome to Peakprousa! We appreciate your business and want to provide clear and transparent information about our shipping policies. Please take a moment to review the following details to ensure a smooth and satisfactory shopping experience.

Shipping Destinations

We currently offer shipping within the United States only.

What if I live in a different country?

At this time, we do not ship outside of the United States. We apologize for any inconvenience this may cause.

Shipping Cost

We are pleased to offer Free Shipping on all orders.

Order Processing Time

Once your order is placed, our team begins processing it immediately. Processing typically takes 1 to 2 business days (Monday through Friday). Please allow additional time during peak seasons, holidays, or major sales events.

Transit Time

Standard transit time is 2 to 3 business days (Monday through Friday).

Total delivery time = Processing Time + Transit Time

Most orders arrive ahead of schedule, but we use this timeframe to ensure reliability and transparency.

Order Cut-Off Time

Orders placed before 5:00 PM EST (GMT-05:00) will begin processing the same business day. Orders placed after this time will begin processing the next business day.

Delivery Terms

We primarily ship orders using DHL, USPS, UPS, and FedEx. Once your package is shipped, you’ll receive a tracking number within 24 hours to monitor its journey.

If you have not received tracking information within 2 business days, please contact us at info@peakprousa.com.

Order Tracking

You can track your order by visiting our Track My Order page and entering your tracking number, order number, and email address.

Can I Change My Shipping Address After Placing an Order?

Our team starts processing orders quickly after they are placed. If you need to update your shipping address, please contact us within 48 hours of placing your order.

After an order is in transit, unfortunately, we cannot change the shipping address.

📩 Email: info@peakprousa.com
📞 Phone: +1 (682) 476-0431

Multiple Addresses

We are unable to ship to multiple addresses in a single order. If you need items sent to different addresses, please place separate orders for each location.

Need help with this? Reach us at info@peakprousa.com.

Address Accuracy

Please ensure all shipping details entered during checkout are accurate. Peakprousa is not responsible for lost or delayed packages due to incorrect shipping information. Double-check everything before confirming your order.

What If My Item Is Lost in Transit?

While rare, shipping issues can occur. If your item appears to be lost in transit, contact us at info@peakprousa.com, and we will work with the carrier to resolve the issue.

Out-of-Stock Items

Occasionally, an item may be out of stock after your order is placed. If that happens:

  • We will notify you via email as soon as possible.

  • You can choose to wait for restocking or cancel the item.

  • Your credit card will not be charged for out-of-stock items until they are shipped.

If you have any additional questions or need assistance, don’t hesitate to reach out to us:

📧 info@peakprousa.com
📞 +1 (682) 476-0431