Warranty Policy
At Peakprousa, we stand behind the quality of our products and proudly offer a 1-year quality warranty on all items listed on our website (bulbs excluded).
What's Covered?
If you experience any quality issues within 1 year of installation, please contact us with the following:
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Photos and/or videos showing the issue
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Your order number
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A clear description of the problem
📧 Email your claim to: info@peakprousa.com
Our engineers will respond within 24 hours.
🔧 Important: Installation must be completed by a professional electrician. Any damage or malfunction caused by improper installation is not covered by this warranty.
What Happens Next?
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If the issue is due to defective accessories, we’ll ship a free replacement via express.
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For more complex issues (such as circuit failures), our engineers will help identify and troubleshoot the cause. Most problems are resolved within 1–2 business days.
What's Not Covered?
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Improper use or handling
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Damage caused by unauthorized modification or installation
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Natural disasters
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Man-made damage
After the 1-Year Warranty
We’re still here for you!
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Replacement parts remain free of charge
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You’ll only need to cover shipping costs
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We’ll continue to provide technical support for any issues you experience
Contact Us
Have questions or need help with a warranty claim?
Business Name: Peakprousa
📍 Address: 30 N Gould St, Suite N, Sheridan, WY 82801, United States
📞 Phone: +1 (682) 476-0431
📧 Email: info@peakprousa.com